Ask us anything

Effective 17 October 2026

A person reads every message. We are a small team, so it may take us a day or two.

Is a pet in danger right now? Call 911, your vet or animal control. If you are looking after a pet on a service, the emergency button on the service page reaches the owner at once. Do not wait for us: nobody is watching this page at 3am. Report a safety problem

What is it aboutYour emailService reference, if it is about oneSix characters, shown on every service. It saves us asking which one.What happened

Or email us directly

Other ways

Email support@barkcheck.com. For questions about what we hold and why, our privacy policy is probably faster than we are, and the questions we get asked most are answered already.