Report a safety problem

Effective 17 October 2026

This is not an emergency line. If a pet or a person is in danger, call 911, your vet or animal control.

A person on our team reads every report. We check in with you and follow up by email and on your requests page. We cannot see what happened, and we do not step in between an owner and a pet pro: we do not call anyone, contact the other person or anyone else, or organize a search.

Sign in to send a safety report, so we can check in with you. You can also write to us with the contact form, where a person reads every message.